For media inquiries contact Catherine Nicolaou

What Is the Difference Between Bandwidth and Latency?

Most of us understand the basics of the internet – just enough to log onto Wi-Fi and maybe turn the router on and off when it starts to malfunction.

However, are you familiar with the terms ‘bandwidth’ and ‘latency’? If you’re not, that’s okay – you’re not alone! Both terms are related to your internet’s ability to send and receive data, but despite their similarities, they refer to two very different concepts. So what’s the difference between them, and why should they matter to you?


Bandwidth is a word that is thrown around a lot when discussing internet function. Many people assume it just means ‘internet speed,’ but that’s not exactly true. Bandwidth is essentially how much data can move from network point A to point B in a given amount of time.

Think of your bandwidth as a high-speed motorway with, say, three lanes. When an average number of cars are on the highway, everything is going smoothly, and the cars are moving at a good clip. But when it’s rush hour—that is, you’re trying to download something with more data than your bandwidth can handle—the highway gets congested. The traffic bottlenecks then slows to a crawl.


On the other hand, latency refers to the amount of time it takes for the signal to get from point A to point B and then travel back again. The lower the latency, the better your internet will be because it means there’s less time between when you take your action and when you see the result.

For instance, think about when you do a Google search. You enter your query into the taskbar, click ‘enter,’ and then you wait. If you have low latency, the search engine will return your answer within milliseconds. But if you have higher latency, you might end up waiting a few seconds – or even longer – while the internet retrieves your data. The ‘ping’ you sent is traveling, and you have to wait until it reaches the server, collects what you need, and makes its way back to you.

How Bandwidth and Latency Affect You

Both bandwidth and latency can affect the speed of your internet but in different ways. If you’re a gamer, you’re likely already familiar with ‘lag,’ which is when you perform an action, but it takes a few moments for that entry to manifest in the game. This is a latency issue, as most of the assets you need to game are already loaded onto your computer, and therefore very little bandwidth is needed. Conversely, if you’re trying to stream a show online, but it keeps buffering or appears infuriatingly grainy and broken, that’s likely an example of low bandwidth. All that content has to squeeze its way down the digital superhighway.

Unfortunately, both bandwidth and latency issues can be a result of subpar high-speed internet. If you want the best internet experience available, you’ll want to invest in a good fiber or fixed wireless connection from Sacred Wind Communications today! Call us at 877-722-3393 to get connected today!

Spotting Fraudulent Emails and Online Scams

Would you be able to recognize an online scam if…

Digital Skills Webinar

Digital Skills for Any Age

Need to improve your computer skills? Let us help. Sacred…

Satellite in outerspace

Is Starlink Right for Rural Communities

Starlink, a new satellite internet operation, is Elon Musk’s highly-anticipated…

SCEYE Reaches Stratosphere; Flies at 64,000 Feet

Sets Long Range Record In Data Connection

Joins Consortium To Deliver Broadband To Navajo Nation

Sceye, a developer of high-altitude platform stations (HAPS), announced today that it successfully launched its stratospheric platforms and flew at an altitude of 64,600 ft. The announcement comes on the heels of Sceye’s long-range record for maintaining data connection in OpenRAN at a distance of 140km. With financial support from the State of New Mexico, the company also joins a consortium of New Mexico-based telecommunications companies and tribal entities to pilot delivery of universal broadband access to the Navajo Nation.

“We view the successful flight and the record setting data connection as a significant milestone for our technology; one that could dissolve the rural broadband barrier” said Sceye CEO, Mikkel Vestergaard Frandsen

Sceye recently conducted tests to determine the data connection range of its systems. Standard LTE technology allows for a range of 100km; Sceye’s systems have added an additional 40km, setting a long-range record in LTE OpenRAN architecture. Sceye’s combination of technologies can cover areas as wide as 27,000 square miles with high-speed broadband for all users of fixed and mobile, carving a path forward to providing true equitable access.

Sceye, Sacred Wind Communications, CellularOne, PVT Networks, Santa Fe Indian School, and Navajo Technical University are banding together with the goal of achieving 100% connectivity across the Navajo Nation. According to the Navajo Tribal Utility Authority, 60% of the Navajo Nation’s over 300,000 residents do not have fixed Internet access.

“The consortium is a major leap forward in closing the digital divide for the Navajo Nation,” said John Badal, CEO of Sacred Wind. “Sceye’s tower-in-the-sky approach could avoid building hundreds of new cell towers across the State and the accompanying need to use tribal lands”.

In partnership with the consortium, Sceye will pilot one of its HAPS over an area of approximately 6,000 square miles to demonstrate 100 Mbps download speeds to homes, schools and clinics, which is the FCC’s gold standard for rural area broadband.

“The State of New Mexico is excited to support Sceye and the consortium is a great example of companies coming together to use innovative methods to solve real world problems in our communities” said Alicia J.Keyes, New Mexico Cabinet Secretary and Chairperson, Spaceport Americas.

Sceye aims to provide universal broadband to help lift billions of unconnected and under-connected people out of poverty, conduct high-resolution, real-time Earth monitoring to combat climate change, and early detection and interception of natural disasters before they spiral out of control.

About Sceye

Sceye is a material science company founded in 2014 to unleash the possibilities in the stratosphere by uplifting and connecting all people, and protecting our planet. The company has developed a new generation of stratospheric platforms to provide universal and equitable connectivity, improve climate change monitoring, natural resource stewardship, forest fire monitoring and better detect and contain disasters before they spiral out of control.

Sceye continues the humanitarian work of founder & CEO Mikkel Vestergaard Frandsen. As owner and former CEO of the public health companies Vestergaard and LifeStraw, he led innovations in material science that have saved millions of lives. LifeStraw water filters have helped nearly eradicating Guinea worm disease, and PermaNet, bed nets made from innovative fibers that release microscopic doses of insecticide, have helped reduce global malaria deaths by more than half.

About Sacred Wind and the Sceye-New Mexico Consortium

Established in 2006, Sacred Wind is the only privately-owned local rural telco created primarily to bridge the digital divide for tribal communities in New Mexico. It broke new ground in 2008 by successfully completing a trial of fixed wireless equipment for USDA loan and grant purposes. Since then, it has implemented innovative methods to bring broadband service to previously unserved homes in other rural areas of New Mexico and was selected by Microsoft Airband as a rural partner in the development of innovative fixed wireless solutions for the State.

SBi, dba CellularOne, provides mobile and fixed wireless services primarily on tribal lands in New Mexico, Arizona, and Utah and has the largest mobile wireless infrastructure developed on Navajo Lands, providing 4G and 3G broadband and voice services in its footprint.

PVT, dba Penasco Valley Telecommunications Cooperative, is a rural telecommunications company headquartered in Artesia, NM and employs landline and fixed wireless technologies to provide voice and broadband services to its customers.  It possesses the fastest fiber-based interconnections in southeastern New Mexico.

Navajo Technical University (NTU), with its main campus in Crownpoint, NM, is a Navajo Nation higher education institution that offers a high quality educational experience in a supportive, culturally diverse environment.  NTU is led by visionaries experimenting in new Information Technologies for the advancement of its students and the Navajo Nation. NTU is a major figure in the testing and expansion of broadband services via the newly allocated 2.5 Ghz spectrum.

Santa Fe Indian School (SFIS)  was established in 1890  to educate Native American children  from across the Southwest.    SFIS measures itself by how well it develops “the Ideal Graduate”, who pursues an education while reinforcing their tribal culture, working productively with others, and acquiring critical thinking and creative problem solving skills.  SFIS plays a leadership role in pursuing opportunities for tribal communities with the use of technology and has contributed to the development of several broadband projects to benefit tribes in New Mexico.

Broadband Bunch podcast logo

John Badal Appears on The Broadband Bunch Podcast

Another great and inspiring episode featuring the founder and CEO of Sacred Wind Communications John Badal. For the the past 15 years, John and his dedicated team have worked tirelessly to end the digital divide by bringing broadband to rural tribal communities in New Mexico. In fact, in the last two years, John and his team have dramatically increased broadband speeds and supplied nearly 85% of Navajo homes with broadband.

Click now to listen!


someone dialing a phone number

National Suicide Prevention Hotline

In addition to the devastating toll the COVID crisis has taken on the physical health of millions around the country, the pandemic-driven isolation has also had a tremendous impact on mental health. In fact, preliminary studies have shown a rise in suicide attempts and death by suicide since the pandemic started, especially in younger demographics.

As a way to combat this troubling trend, the Federal Communications Commission (FCC) will launch a national suicide prevention hotline, 988, to provide a quick and easy way for Americans in crisis to connect with mental health counselors. The 3-digit phone number, which will be in place by July 16, 2022, will direct callers to 1-800-273-TALK, the existing National Suicide Prevention Lifeline.

To ensure callers to the new 988 hotline are routed correctly, residents in several areas around the country, including New Mexico, are going to have to begin dialing 10 digits (area code plus phone number) for all local calls. This change is going to be required in all areas where the prefix 988 is currently be used.

This transition is going to begin over the next few months around the country. However, in New Mexico, the transition date is:


In addition to becoming accustomed to the new 10-digit dialing, it’s also a good idea to make a list of everywhere your number appears, such as websites, stationery, and personal and pet ID tags, and begin adding the area code to your number. It’s also a good time to teach your children the new dialing procedure.

Emergency Broadband Benefit graphic

The Emergency Broadband Benefit

Helping Households Connect During the Pandemic

The EBB is a temporary government program funded by the FCC to help offset the cost of broadband services for eligible households during COVID-19. The program begins on May 12th, 2021 and will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for eligible households on Tribal lands.

Download this flyer or call us at 877-722-3393 to see if you qualify.

Ethics in Business: Annual Award Celebrates NM Leaders

Ethics in Business: Annual award celebrates NM leaders


ALBUQUERQUE, N.M. — From behavioral health to telecommunications, New Mexico’s Ethics in Business’ 2021 award winners are a diverse group.

But they have one thing in common: The awards, they say, are confirmation of the mission of their business or organization – and the community.

“It’s a great honor, and recognition of the work that our organization is doing to improve health equity, especially to address racial health disparities,” said Dr. Bill Wagner, executive director and founder of Centro Sávila, winner of the Hopkins Award for Excellence in Ethical Practice by a Non-Profit Organization.

Tomas Martinez of Centro Sávila sorts through a box of donated items April 28. The nonprofit is the winner of the Hopkins Award for Excellence in Ethical Practice by a Non-Profit Organization.

The award also is “a recognition that our community values that as well, that that is something that as a community in Albuquerque we hold as a value,” he said. “I always think these celebrations are not only about the award, but about the organization that is giving the award.”

Indeed, the South Valley-based behavioral health center plans to extend its reach using telehealth, Wagner said. It’s a lesson from the pandemic.

“We’ve had to do a lot of telehealth and we hope to expand our capacity to do telehealth in our community and to reach out to communities in New Mexico that have even greater disparities than Albuquerque,” Wagner said.

Dr. Bill Wagner is executive director and founder of Centro Sávila, winner of the Hopkins Award for Excellence in Ethical Practice by a Non-Profit Organization.

John Badal, CEO of rural telecommunications firm Sacred Wind Communications Inc., said the award and his company’s efforts go well beyond telecom.

“It’s an affirmation of who we are in the community, where we operate and how we operate,” Badal said. “I always wanted to make the workplace welcoming, safe and comforting for all employees and to treat our customers as I wanted to be treated. Our initial efforts were to serve the Navajo Nation, which has so much need. It goes beyond telecom service.”

Kira Luna, director of engagement to guide program development and implementation at NMCAN, said she is humbled by winning the Emerging Leader in Ethical Excellence award.

“I think that ethics is something that everybody feels on a daily basis either subconsciously or consciously,” said Luna, whose organization works with young people aging out of foster care, as well as those who are impacted by the juvenile justice system or homelessness. “It comes with a great responsibility to have the award attached to your name.”

The annual New Mexico Ethics in Business Awards program honors for-profit companies, non-profit organizations and individuals in the state that demonstrate a strong commitment to the highest level of ethical business practices in daily operations, management and personal philosophies, and in their response to crises and challenges.

Sacred Wind CEO John Badal, left, and his daughter Catherine Nicolaou, the company’s external affairs and marketing manager.

Nominations were reviewed and vetted by the New Mexico Ethics in Business Awards Screening Committee. The finalists went through an additional vetting process that included participation of Central New Mexico Community College business students.

Winners included:

Charles Ashley III is the winner of the PNM Award for Individual Excellence in Ethical Business Practice.

  • PNM Award for Individual Excellence in Ethical Business Practice, in Honor of John Ackerman – Charles Ashley III. Ashley is president and founder of Cultivating Coders, a New Mexico company that provides technical training and curriculum in web and mobile app development to underserved K-12 schools in tribal, rural and underserved urban areas that lack resources in coding and computer science education.
  • Hopkins Award for Excellence in Ethical Practice by a Non-Profit Organization – Centro Sávila. Centro Sávila was founded by Dr. Bill Wagner, a clinical social worker, psychotherapist and medical anthropologist with extensive experience in public health advocacy, clinical service provision and research. He has worked as a clinician and researcher with immigrants and refugees that have survived political, domestic and community violence for more than 25 years.

Kira Luna, NMCAN director of engagement, is this year’s Emerging Leader in Ethical Excellence as part of the New Mexico Ethics in Business program.

  • Emerging Leader in Ethical Excellence – Kira Luna. Luna is driven to create a more diverse, inclusive and equitable non-profit sector. After participating in the New Mexico Women of Color Leadership Initiative at the Santa Fe Community College Foundation, she stepped into her current role as director of engagement to guide program development and implementation at NMCAN, an organization that partners with young people to build community, promote equity and lead change.

Sacred Wind External Affairs and Marketing Manager Catherine Nicolaou is seen with company equipment. The company is this year’s winner of the Rust Award for Excellence in Ethical Business Practice by a medium-sized for-profit business.

  • Rust Award for Excellence in Ethical Business Practice by a Medium-Sized For-Profit Business – Sacred Wind Communications. Sacred Wind, based in Yatahey, New Mexico, focuses on bridging the digital divide for rural tribal communities in northwest New Mexico. Sacred Wind provides telephone service and some of the highest internet speeds found on tribal lands in New Mexico.

Winners will be celebrated at a virtual awards ceremony on June 10 at 8:30 a.m. for both the 2020 and 2021 New Mexico Ethics in Business Award recipients

Read the full article on the Albuquerque Journal.

image of socks on feet in front of tv

Hosting Your Own Watch Party

One thing the past year has taught us is that there are multiple ways to spend time virtually with friends and family with the help of technology and a reliable high-speed internet connection. For instance, you can even enjoy your favorite television shows or a watch a movie together by hosting your very own watch party.

What Is A Watch Party?

Before we get technical, you might be wondering, what exactly is a watch party? Simply put, a virtual watch party is an online platform that allows you and a group of others to view media together. 

It’s streamlined, straightforward, and an easy way for you and your friends to remotely and simultaneously consume web content. Instead of loading the same web page, counting down from ten, and pressing the start button, you can just start a party, share a link, and watch together.

Watch Party Platforms


If you haven’t been using Zoom for the past year, what have you been doing? This free conferencing platform is the easiest choice for hosting watch parties.

  • Pros: It’s free, and only one member of the watch party needs to have a subscription to the streaming service of choice. Simply gather your party members, start the call, and share your screen.
  • Cons: The video and sound quality isn’t always the greatest, and it can lag pretty severely. Also, if you don’t have a Zoom Premium account, your call is capped at a 45-minute maximum. You can get around this by closing the call and starting a new one, but it kind of interrupts the movie’s flow, and it’s a bit of a hassle.


Netflix has been everyone’s best friend since March of 2020, which means that most people already have an account. And that’s a good thing because they’ll need it to have a watch party. To use this feature, you’ll first have to download the Netflix Party extension.

  • Pros: With a Netflix watch party, you get good quality graphics and sound, and there’s tons of content to choose from. You can also communicate with your party members via text chat and add as many as 50 people to your party!
  • Cons: To join a Netflix watch, every member has to have a subscription. Also, there’s no voice or video chatting—although this may actually be a pro, depending on who you ask.


Your kids will love a streaming party hosted by the House of Mouse!

  • Pros: It’s perfect for friends and family members of all ages! Disney+ has a veritable goldmine of live-action, animated, and documentary content. GroupWatch can be used on smart TVs with no installation required. Up to seven people can join the party.
  • Cons: As with Netflix Party, all members must have a platform subscription. There’s no video, voice, or even text chat—emojis only—and every user can control the playback. Technically this is a good thing, but it can be chaos depending on the group you’ve assembled. Kids, right?

Watch parties are just one more way for us to stay connected. But don’t forget, quality streaming works best with a fast and reliable internet connection from Sacred Wind Communications. Call us at 877-733-3393 to get connected today!

Hands cleaning iPad

Cleaning Your Devices – Inside and Out

Spring is just around the corner, and you know what that means. It’s time for spring cleaning! When we think of spring cleaning, we typically think about dusting, vacuuming, mopping, and generally turning our homes inside out. But with the amount that we use our electronics, they could use a thorough scrub. So today, we’re going to talk about how you can spring clean your devices, both inside and out.

Exterior Device Cleaning

When cleaning, stay away from abrasive materials such as paper and fabric towels. To wipe your electronics, go with a soft, lint-free cloth, like those used to clean eyeglasses.

Do not use liquids to clean your devices unless explicitly stated in the care manual. That includes water and liquid cleaners like bleach and other corrosive fluids. Getting liquid in any of your devices’ openings can cause damage, especially to the speakers, headphone jack, or charging port. It’s also best to avoid aerosol sprays like Lysol air freshener – however, aerosol air compressors, or ‘air in a can’ can be an effective way to clear the dust out of your devices’ nooks and crannies. 

If you need to use a gentle cleaner—ideally one formulated for use on electronics—do not spray it directly onto your device. Spray the cleanser onto your soft cloth, and then gently wipe the device. When you clean, be sure to disconnect all wires, cables, and external power sources to your device.

If you feel the need to disinfect your phone or laptop, it is acceptable to use a 70% isopropyl alcohol wipe or a Clorox Disinfecting Wipe to clean the non-porous exterior surfaces of your device

Interior Device Cleaning

Scrubbing the inside of your devices is a little more complicated than merely spritzing and wiping. Before you begin clearing out your desktop, start by backing up your data. You can back up everything or pick and choose what you want to keep. Depending on your preferences, you can then export your data to the cloud or save it to an external hard drive.

Once everything is secure and backed up, you can start organizing and decluttering. Even if you accidentally delete something you still need, you can rest easy knowing that all your data is saved elsewhere. Having an overcrowded desktop can cause your computer to run slowly, so it’s a good practice to keep everything neat and tidy. The same goes for your email. Go through your emails regularly, delete what you don’t need, and organize the rest into files and subfiles.

Many devices run apps in the background, even if you don’t use them. You may not even notice this is happening, but it can cause your device to run slower. Learn how to prevent infrequently used apps from starting up when you use your device, and for even more efficiency, disable those that you don’t use.

Your cleaning efforts, plus fast and reliable internet from Connect66 Internet, will keep your devices running more quickly and smoothly.

Graphic depicting transferring documents from one computer to another

Switching to a New Computer – What You Need to Do

Getting a new computer is exciting, but making the switch can cause stress. You don’t want to lose any files, photos or important communication – and you don’t want to make it more complicated than it ought to be.

Use our worry-free file transfer guide below. It, paired with a fast and reliable internet from Sacred Wind Communications will have you up and connected on your new computer in no time.

Getting Ready

There are two critical steps before migrating data to your new computer:

  •  File Management. Go through everything on your old computer and delete files and
    apps you don’t need or use anymore. There’s no point clogging up your new hard drive
    with useless stuff.
  • Create Backups. Back up everything before you initiate a migration. There are a couple
    of ways you can do this. First, purchase an external drive that’s big enough to hold
    everything, including your operating system.

Backing up to the cloud is also a good idea as it gives you some redundancy, just in case anything happens to the physical drive. Cloud storage like Dropbox, Google Drive, or Microsoft OneDrive are all excellent options.

If you have a Windows PC, you already have 5Gb of storage on OneDrive, but you can always purchase more storage if you need it. Be sure to choose a plan that gives you enough storage for your entire file system and all your apps.

Migrating Your Files

If you are upgrading to the same type of computer (Mac to Mac or PC to PC), the process is fairly straightforward. There are various cloud services you can use to facilitate a file transfer, but it can also be done offline.

  •  Transfer using an external drive. This method is a bit labor intensive as you’ll have to transfer files manually, but if you’re going from PC to PC, there’s no need to use any additional software. For PC to Mac, you should use a migration assistant as file formats can make this tricky. Your application settings won’t transfer using this method, so you’ll usually need to set up your preferences afresh.
  • PC to Mac using Windows Migration Assistant. You’ll need to install the Windows
    Migration Assistant onto your PC first. Your new and old computer must be connected to the same Wi-Fi network or connected with an ethernet cable. There’s a step-by-step guide on Apple support that walks you through the process.
  • Mac to Mac. The built-in migration assistant in Mac’s utilities is the easiest way to facilitate a data transfer. Both computers should be on the same Wi-Fi network before you begin. On your old Mac, go to System Preferences and choose Sharing. On the new Mac, open Migration Assistant from the utilities folder and follow the prompts. The assistant will allow you to transfer directly from the old computer, from a drive, or from a Time Machine backup.
  • PC to PC. There’s a couple of different methods here. If you don’t want to do a manual or cloud transfer, you can either purchase a migration tool like PCMover or use a transfer cable to do it offline.

Pretty soon, you’ll be on your way to a better, faster computer experience! If you plan to use an online cloud backup or migration service, you’ll need a fast, reliable broadband internet connection. Call Sacred Wind Communications today at 877-722-3393 to ensure you have the plan and speed you need!

Albuquerque Business First logo

Working to Equalize Access to Internet Services in Northwest New Mexico

Spend any amount of time talking to John Badal and you get the sense that he has caught a glimpse of the future. Perhaps there’s a blueprint to follow when it comes to getting broadband internet out to all of New Mexico, and the CEO of Sacred Wind Communications has a copy.

But Badal knows all too well that the task of getting New Mexico connected will take effort from more than any one company.

There’s also a bit of a time crunch.

“Covid has demonstrated to us that the solution has to be found in the next two or three years, not the next 10 to 20, as we all thought would happen,” Badal said.

The problem in need of the solution that Badal speaks of is New Mexico’s lack of connectivity. The Land of Enchantment ranks above only Mississippi in terms of internet access, according to 2019 U.S. Census data. That’s 49th.

Within the state, nearly 60% of households in Guadalupe County lacked internet access of any kind. More than 40% of households in five other counties — Quay, Rio Arriba, Harding, Mora and McKinley — lack basic connectivity.

Over the past year, this disadvantage turned into a vulnerability.

More than 350,000 state residents are between the age of 5 years old and 18 years, according to the New Mexico Human Services Department 2021 Data Book. That group required a level of internet access during the pandemic for remote learning that was without precedent.

Meanwhile, U.S. Census projections show New Mexico’s population of adults older than 65 will be among the highest in the country by 2030. Telehealth and virtual medical appointments will go a long way to maintaining the wellbeing of this population.

During the Covid-19 pandemic, many rural business opportunities dried up and smaller retailers couldn’t accept online orders.

When it comes to internet access for remote education, virtual medical appointments and day-to-day business functions, without a sustained effort to reach a level of equal and equitable access, these deficiencies will only increase.

Sacred Wind Communications has invested heavily in bringing connectivity to rural parts of Northwest New Mexico, and has ambitions to do even more in the future.

“We’ve told the economic groups that the network and fiber is an economic development asset,” Badal said, adding that as counties across the state work to recruit new companies and diversify the business community, potential clients routinely ask economic development organizations about broadband speeds and infrastructure.

Sacred Wind completed one major portion of that asset in January. The company announced that it finished a 180-mile fiber project that connected Albuquerque and Gallup. Some 10 years in the making, the line doubles up an existing network, meaning an outage won’t necessarily take residential, business and institutional customers offline.

The network also boasts speeds that are future proofed, offering speeds up to 38 terabytes, with capacity that can grow beyond that exponentially as technology demands increase.

So far, Badal estimates Sacred Wind has spent a little more than $100 million to build out internet access in Northwest New Mexico. Half of that figure is from a U.S. Department of Agriculture loan, and much of the remainder came from federal grants.

“The cost and investment also stand to increase because demand and future growth stand to continue to increase,” said Catherine Nicolaou, Sacred Wind’s external affairs manager.

We built a model for the rest of rural America, and a model to provide service in the hardest to reach parts of the country, she said. I think because of our foundation, because of our roots, we’re very much poised to be on the forefront of a lot of that, if we can be. Whether it’s in Northwest New Mexico or the entire state.

wifi router and laptop

Common Causes of Wi-Fi Interference

We all know that feeling. You’re right in the middle of doing something important on your phone, tablet, or laptop when all of a sudden… your Wi-Fi cuts out! What gives?

There are a surprising number of things that can cause your Wi-Fi connection to slow down, even when your internet connection is strong and stable. Let’s look at some of the common causes of Wi-Fi interference.

Wi-Fi Signal: The Basics

In layman’s terms, your Wi-Fi connection enables your electronic devices to share data and communicate via radio waves. The Wi-Fi signal is free-ranging and isn’t tethered to your device via cables, which means that the waves have to travel through your home’s wireless router to get where they’re going. But even the most powerful Wi-Fi connection has its limitations.

Imagine that your signal’s reach is like trying to talk to someone in a different room. In ideal conditions, your voice will travel loud and clear and reach its destination without a problem. But with poor conditions – like dense, soundproof walls, the TV blaring in the next room, or the sound of other people talking – your voice can easily get lost or drowned out altogether.

So what is the root cause of these so-called ‘poor conditions’?

Barriers to Good Wi-Fi Signal

Something is standing in the way, literally! Remember when we talked about ‘dense, soundproof walls’ preventing your voice from traveling? Well, the same thing happens with radio waves—especially when you use a 5 GHz network.

Thick walls, especially ones made from reinforced concrete, brick-faced masonry, and dense timber, are a challenge for Wi-Fi signals to permeate.
Metal – if you keep your router inside a metal cabinet, take it out and store it elsewhere.
Radiant floor heating may feel great, but it poses a problem for Wi-Fi, especially if it’s traveling through multiple levels in your home.
Water may stall your Wi-Fi signal, especially if it has to travel through, say, a giant aquarium.
Next to your television is not the best spot to stow your router! Try somewhere else.

Other Devices

Your microwave oven may be co-opting your Wi-Fi signal! Both devices operate on a 2.4 GHz wavelength, but a microwave oven may actually be more powerful than your router and can disrupt and slow your connectivity. There is a similar problem with using Bluetooth devices, although this is caused by a phenomenon called ‘frequency hopping.’

Blame the Neighbors

Surprisingly, your neighbors’ Wi-Fi connection can disrupt the capacity of your own, especially if you live in close quarters like an apartment or a townhouse.

The Disruption is Coming from Inside the House

If there are multiple routers in your own home, the networks may be competing with one another. This can ultimately slow down the connection.

Wi-Fi interference is a major pain, but it doesn’t have to be. Contact us to make sure you get the most of your high-speed internet from Sacred Wind Communications.  Call 877-722-3393 to get connected now!